It’s our business to help businesses and other organisations keep their staff, residents, visitors and buildings safe from fire. Doing this helps businesses to thrive and makes the West Midlands stronger. Scroll down to learn more.

What’s it for?

When a commercial business has a fire in your area, our fire crews will visit neighbouring or comparable businesses types to see if they can offer advice to prevent a similar occurrence in your business. A visit, by your local fire crew, takes around 10-15 minutes looking at a variety of areas such as escape routes inside and outside of your premises and general fire safety such as overloaded sockets, similar to our home ‘Safe and well’ visits.

What do you get during the free visit?
Firstly, we will ask if you want us to give you advice about preventing a fire in your business. We recognise how demanding running a business can be so if you are interested in the advice but can’t fit us in right now or would rather we spoke with another member of your team, our crews will be able to arrange a convenient time to revisit your business.

  • We check the information we hold on your business. If the worst happens, it’s important we have the correct information and contact details for your business so we can work effectively and contact you quickly
  • We provide advice to try and stop a fire happening in your business. We recognise how devastating a fire could be to your business, or those adjacent to yours. Our crews can provide advice, on a goodwill basis, to help you stay safe. The advice will be related to preventing a fire from starting, such as not overloading electrical sockets, separating sources of ignition from combustible materials, general housekeeping and arson prevention. It’s up to you to act on this advice. This is not a legislative visit and crews will not check whether you comply with the Regulatory Reform (Fire Safety) Order 2005 so, it is important you still conform to all fire safety regulations.
  • We can signpost you to other helpful business resources.

If the worst happens and you cannot operate your business at your current premises, do you have suitable contingency plans in place to minimize the impact of a disaster on your business? While we will offer you free advice to help you avoid a fire, there is lots of information available to help you minimize the disruption to your business should the worst happen. We can also provide you with contact details of other organisations and agencies that can provide further free information you may find useful on subjects like business continuity, arson reduction and crime prevention which can help you formulate a holistic contingency plan.

Fire Risk Assessments are a legal requirement

Whilst we can’t do a fire risk assessment for you, there’s lots of guidance around how you can do one. Click to visit our fire safety page for more information.

Who are they for?

We offer this this free, advisory service to every business. However, we actively want to help small, independent businesses who may not have access to paid services or advice that larger businesses can.

What is not covered during a Safe and Strong Visit?
Our crews do not offer advice on aspects of legislative fire safety such as occupancy numbers, fire alarm systems or staff training. Remember, if you are the owner or manager of a business, it is your responsibility to have a suitable and sufficient fire risk assessment for your business. If you employ 5 or more people in total in your business/ businesses then you must record the significant findings of that fire risk assessment. Further information on fire risk assessment on our fire safety page.

Did you know?

50% of all businesses experiencing a disaster and which have no effective plans for recovery fail within the following 12 months

How to book

Booking a Safe and Strong visit is as simple as getting in touch with your local fire station. They will then arrange a suitable time to visit your business. Visit our fire stations page to find the contact details for the station near to you.

If you have any further enquiries about our Safe and Strong visits, you can either speak to your local station, or contact us on 03300 589 000.

If you or your employees don’t have working smoke alarms at home, or have concerns about fire safety at home, our crews can offer a service called Safe and Well. Ask the crew for more information or check out our Safe and Well page.