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Safety advice

Welcome to our safety advice page. We've got loads of safety tips, guidance and information to keep you safe at home, at work, on the road and out and about.

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  • All
  • Home safety (14)
  • Seasonal safety (13)
  • High-rise living (10)
  • Landlords and tenants (10)
  • Summer safety (8)
  • Road safety (7)
  • Winter safety (6)
  • In an emergency (4)
  • Water safety (4)

Winter Water Safety

Winter is especially dangerous because of the temptation to play on ice formed over open water, rivers or canals. It's risky for everyone, but both children and pets are especially at risk, as well as adults who might attempt to rescue them.
Read more about Winter Water Safety

Cost of Living - Stay Fire Safe

As the cost of living increases, we've put together some top tips to help you stay fire safe while you're trying to reduce the cost of heating or lighting your home.
Read more about Cost of Living - Stay Fire Safe

Heatwave Safety

During a heatwave, there is an increased risk of incidents like fire, water rescue and health issues due to the hot weather. Check out our heatwave safety tips to reduce risk and stay safe during the summer.
Read more about Heatwave Safety

999 BSL - UK Emergency Video Relay Service

999 BSL connects users to British Sign Language interpreters through an app or a web-based platform. They will relay the conversation to the emergency service/s.
Read more about 999 BSL - UK Emergency Video Relay Service

Christmas Safety

We know that Christmas might be a struggle for many, as the cost of living crisis starts to bite. Please take a few minutes to check out our seasonal safety tips, so you and your loved ones can celebrate safely.
Read more about Christmas Safety

Safety advice for professionals and carers

Fire safety advice for professionals and carers who work with people with care and support needs.
Read more about Safety advice for professionals and carers

Tall Buildings and Grenfell

Information that may be relevant for landlords or building management companies related to high-rise safety and outcomes of the Grenfell report is available here.
Read more about Tall Buildings and Grenfell

Register your products

When you’re buying home appliances or electronics, online or from a store, it’s important you register your products with the manufacturer. It helps them to contact you if something’s wrong.
Read more about Register your products

First Aid

First aid can be crucial for saving someone's life in an emergency. Here's some basic first aid information that might help.
Read more about First Aid

BT Relay Service

If you can’t make voice calls, there’s an emergency BT Relay Service you can use. You have to register via text or download the app before you can use it, so it's best to do that before you need it.
Read more about BT Relay Service
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