Our Services

We provide a wide range of services to the public, these include:

  • Safe and Well visits (Home safety checks)
  • Commercial Training for businesses
  • Facility hire for Fire and Rescue service training
  • Education for schools
  • Safeside – Our interactive safety village
  • Fire safety duties and more!

Scroll on down to find out more.

Home services

Safe and Well visits (Home safety checks)

A safe and well visit is the service that replaced our home fire safety checks back in 2015. Designed to help reduce the risk of fire in the home, this service involves a crew visiting your home and looking at factors fire safety, general safety, health or well-being advice and more. To find out more, visit our safe and well page and send us your details online today!

Find out more

Professionals and carers

We work with partners across the West Midlands to ensure that they can identify risk, report problems and ensure the safety of individuals, properties or businesses they work with. You can also book a safe and well visit on behalf of someone you care for.

Find out more

Business and commercial services

Fire Safety

We’re striving to keep West Midlands premises and venues safe from fire, so you can work in or visit them safely. This also includes ensuring that premises comply with The Regulatory Reform (Fire Safety) Order 2005. If you are a business looking for guidance on fire safety in your premises or to report a fire safety issue at premises such as a shop, hotel or entertainment venue you can do this here.

Visit our Fire Safety page

Commercial Training

We offer a range of courses for businesses and individuals in a variety of subjects like fire safety, first aid and petroleum. Examples of our courses are first aid at work, fire risk assessment, fire marshall, defibrillator (AED) handling and much more. Visit our training page for details.



To store or sell explosives, such as fireworks, or for petroleum certificates to allow large scale storage or dispensing of petrol, we are the authority for the West Midlands that is responsible for issuing the relevant certifications and licences. You can find out more about licensing and certificates and how to apply using the following buttons.

Petroleum certificates
Explosives licensing

Safe and strong

A safe and strong visit is the ‘commercial’ equivalent of our safe and well visits, but for your business! Our crews can’t offer legislative fire safety advice but they can give general fire safety guidance, suggest best practice and aid with reducing the risk of fire in your business. Visit our safe and strong page for more information.

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Education, Safeside, Youth Services and Cadets


Our Safeside centre’s offer experiential learning for children, young people and adults. Including, at our Eastside based facility, a full size interactive and realistic village indoors. Learning programmes are availableto teach a variety of fire safety, general safey and vital lifeskills, particularly to young people.

Visit Safeside


Our education and learning programmes for schools offer a wealth of resource for teachers and staff to use in conjunction with our crew visits to schools.

To organise a visit, check out our school visits FAQ

Learning resources for schools

Youth Services

We offer a range of youth services to aid teach and improve the safety of young people, especially those who may have commited a fire related offence or shown challenging behavior. We offer fire safety tutoring, FIRE Programme, Teamworx (which is run with the support of local authorities and the police) as well as vocational learning and accredited programmes.

Find out more about youth services

Fire Cadets

Fire Cadets is a National uniformed cadet group. West Midlands Fire Service have 12 branches across the West Midlands area. These branches are open to all young people aged 11 –16 years old. You can find out more about the Fire Cadets, what they do and how to apply using the button below!

Find out more and apply

Every Choice Counts

The ‘Every Choice Counts’ road safety presentation is designed to raise awareness and create a better understanding of being a responsible driver and/or passenger when travelling in a vehicle. Utilising VR headsets and proven techniques, this interactive presentation is particularly useful for young or new drivers.

Find out more

Biker Down

Biker Down is a free scene safety and first aid course given to individuals and groups organised by our Road Casualty Reduction Team. To find out more about what the course involves and book your place use the button below.

Get more info

Other useful links!

Safeside | Fire Cadets | Youth Services | Home Safety