Digital innovation – making our communities safer

A free, online event exploring how West Midlands Fire Service and partners have risen to the challenge of the pandemic



Reading time approx: 2 minutes
Published on 5 January 2021

The COVID-19 pandemic has meant we’ve all had to embrace new ways of connecting and working together – fire and rescue services included.

Whilst we can’t currently host our usual programme of events, The Hub at West Midlands Fire Service is delighted to invite you to join us online on 19 January 2021.Hear first-hand how we and some of our partners adapted to many challenges of 2020.

Speakers will describe how they’ve found innovative ways to embrace technology and a digital approach to keep our communities safe.

Host Mark Hamilton-Russell, Strategic Enabler of Communications for West Midlands Fire Service (WMFS), will be welcoming speakers from WMFS, local authorities and partner organisations.

Mark said “We’ve been inspired by and are incredibly proud of how staff throughout our service have risen to the challenges of the pandemic.  The event will celebrate and showcase how we and our partners have been adapting to continue providing excellent services to our communities, including some of our most vulnerable residents.”

Hannah Spencer, Senior Resilience Officer from WMFS, will outline how technology has enabled continued communications, learning and resilience.

Paul Withers, Protection Manager for Resource and Transformation at Walsall Metropolitan Borough Council, will be providing valuable insight on Active Intervention Management (AIM) and how data has been used to help make communities safer.

The agenda also features sessions on the use of Virtual Reality and how training, assessment and education teams are embracing this new world. The event will be closed by Richard Westman from Kaido discussing the impact the digital working world has on our workforce.

This is a free event. Please click here to register and secure your place.