ICT Contracts

FOI Number: 23067

Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, ICT Contracts , is detailed below.

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Freedom of Information

Published on 28 July 2023

Ref: FOI/23067

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST  

West Midlands Fire Service has now completed its search for the information requested on 11th May 2023

Please find below a summary of our findings.

Request

We would be grateful if you could help in answering our request for information for the following questions; answering for A-J on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Device)
b) Printers
c) Print room / reprographic


Q1.Please name all the IT resellers that you have contacts with and buy from.

Reply

Konica Minolta  – Biz Hub devices

Request

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1

Reply

Contracts are for Maintenance &  Consumables supply of Konica products only and WMFS are charged “ per click” for both colour & mono prints – we have consumables for Konica devices supplied under the contract and maintenance is offered as required ; 01/11/2017 – 31/10/2021 Contract (+ 2 periods x 24mths option to extend) – Initial contract for Larger devices at FSHQ & Workshops – Final date therefore 31/10/2025 

31/01/2020 – 01/02/2023 (+ 36mths option to extend) –  contract for replacing all devices at all WMFRA Fire stations – Final date therefore 01/02/2026 

Request

Q3. What year and month is the next hardware refresh due?

Reply

Not possible to determine when the current stocks will be replaced – we own all our printers.

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

Approx 60x devices

Request

Q5. In reply to question 4, which department/facility are those located?

Reply

Across all sites within WMFS

Request

Q6. Please name the brand and model of the devices mentioned and the spend for each product.

Reply

See attached devices List  

Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method

ii. If Framework, please state which one.

Reply

Direct Award/Call off using.

CCS framework RM3781 – Lot 2

Multifunctional Devices (MFD’s) and Print Management Software and Services
ii.  See above.

Request

Q8. Do you normally purchase equipment as services or as a capital?

Reply

Capital

Request

Q9. What is your annual print/copy volume and spend?   

Reply

See 12mths billing below: approx. spend is £21k pa.

Request

Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.  Responsibility for MDF’s hardware is with our IT section – see general response below reference points of contact

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

Request

Q1.Please name all the IT resellers that you have contacts with and buy from.

d) Desktops
e) Laptops
f) Displays

Reply

HP,

Asus,

Dell, &

Apple

Request

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

Reply

No contract – Items purchased as and when required

Request

Q3. What year and month is the next hardware refresh due?

Reply

WMFS owns all our devices and will replace as the items as and when required.

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

Laptops – 760

PC -171

Display – 80 (interactive whiteboards)

Request

Q5. In reply to question 4, which department/facility are those located?

Reply

Across WMFS

Request

Q6. Please name the brand and model of the devices mentioned and the spend for each product

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  

Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.

Reply

Framework Procurement method, NHS – SBS & Direct Award/Call off

Request

Q8. Do you normally purchase equipment as services or as a capital?

Reply

Capital


Request

Q9. What is your annual print/copy volume and spend?

Reply

N/A


Request

Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.  Responsibility for MDF’s hardware is with our IT section – see general response below reference points of contact

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

Request

g) Network

Q1.Please name all the IT resellers that you have contacts with and buy from.

Reply

Breeze Networks

Extreme which

Request

Q2.What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1

Reply

Breeze Networks – 3 years

Extreme Networks– 4 years

Request

Q3. What year and month is the next hardware refresh due?

Reply

SD-WAN is Breeze Networks End date is Feb 2026

Lan is with Extreme Networks ends in 2027

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

N/A

Request

Q5. In reply to question 4, which department/facility are those located?

Reply

All across WMFS

Request

Q6. Please name the brand and model of the devices mentioned and the spend for each product.   

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  

Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method

Reply

Framework Procurement method, NHS – SBS & Direct Award/Call off

Request

Q8. Do you normally purchase equipment as services or as a capital?

Reply

Capital

Request

Q9. What is your annual print/copy volume and spend?   

Reply

N/A


Request

Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.  Responsibility for MDF’s hardware is with our IT section – see general response below reference points of contact

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

Request

Q1.Please name all the IT resellers that you have contacts with and buy from.

h) cyber security

Reply

Crowdstrike Endpoint security

BullWall

Barracuda email protection

Checkpoint

Request

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1

Reply

Crowdstrike Endpoint security – 3 years

BullWall – 12 months

Barracuda email protection – 3years

Checkpoint – 3 years


Request

Q3. What year and month is the next hardware refresh due?

Reply

Crowdstrike Endpoint security Feb 2026

BullWall – June 2023

Barracuda email protection Nov 2025

Checkpoint March 2025

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  

Request

Q5. In reply to question 4, which department/facility are those located?

Reply

As above

Request

Q6. Please name the brand and model of the devices mentioned and the spend for each product.   

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  

Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method

Reply

Framework Procurement method, NHS – SBS & Direct Award/Call off using

Request

Q8. Do you normally purchase equipment as services or as a capital?

Reply

Capital

Request

Q9. What is your annual print/copy volume and spend?   

Reply

N/A


Request

Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.  Responsibility for MDF’s hardware is with our IT section – see general response below reference points of contact

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

Request

Q1. Please name all the IT resellers that you have contacts with and buy from.

Reply

A/V purchased as and when required.

Request

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

Reply

N/A

Request

Q3. What year and month is the next hardware refresh due?

Reply

A/V purchased as and when required.

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

80 (interactive whiteboards )

Request

Q5. In reply to question 4, which department/facility are those located?

Reply

All WMFS sites

Request

Q6. Please name the brand and model of the devices mentioned and the spend for each product.

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  

Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.

Reply

Framework Procurement method, NHS – SBS & Direct Award/Call off

Request


Q8. Do you normally purchase equipment as services or as a capital?

Reply

Capital

Request


Q9. What is your annual print/copy volume and spend?

Reply

N/A

Request


Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

Request

j) infrastructure

Q1. Please name all the IT resellers that you have contacts with and buy from.

Reply

Softcat, CCS media, IT-Probrand, Avoira, total computers, Akhtar computers, Storm Technologies, Boxxe, Vohkus, SCC, Insights, One Direct.

Any supplier on the Crown commercial purchasing platform.

Request

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

Reply

Hardware is purchased as and when required, therefore no specific contracts in place.

Request

Q3. What year and month is the next hardware refresh due?

Reply

Hardware is purchased as and when required, no longer have refreshes with set dates.

Request

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  


Request

Q5. In reply to question 4, which department/facility are those located?

Reply

All across WMFS

Request
Q6. Please name the brand and model of the devices mentioned and the spend for each product.

Reply

As a major emergency service provider, you will appreciate that we must ensure that the security of our personnel is appropriately protected. Releasing detailed information about our National Fire Service Identification Code in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.     

  

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.  

  

We do not imply that release of this information alone would necessarily be immediately detrimental but taken with other information we consider that it could have an adverse effect on our capability, effectiveness, and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.   

  

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.   

  

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states  

  

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.  

  

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of an attack’.  

  

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect systems from harm, in order to support us to ensure public safety. We have also decided that the likelihood that there would security threat need not be immediate as the impact would, in an emergency situation, be potentially serious.   

  

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”  


Request

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method

ii. If Framework, please state which one.

Reply

Framework Procurement method, NHS – SBS & Direct Award/Call off

Request

Q8. Do you normally purchase equipment as services or as a capital? Normally

Reply

Capital

Request
Q9. What is your annual print/copy volume and spend?

Reply

N/A

Request


Q10. Who is the person(s) within your organization responsible for the MFD’s, print hardware, and supplies contract(s)? Please provide their title and their contact details.

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows: 

· The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that: 

· There is a legitimate interest in disclosure; 

· The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests. 

· You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision 

Request

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Reply

As above

If you have any queries about this freedom of information request, please contact us.  Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email contact@wmfs.net.

Document/s or policies that are related to, or referenced, in this Freedom of Information Request reply.

table_view
23067 – ICT Contracts
File format: .xlsx
File type: .xlsx
Description
List of Multi Functional Devices
If you have any queries about this Freedom of Information (FOI) request, please contact us. Please remember to quote the FOI request reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact 

The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning FOI requests can be found on the Information Commissioner website https://ico.org.uk/ or by writing to:

Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.