23049 - HR Systems

FOI Number: FOI23049

Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, 23049 - HR Systems, is detailed below.

quick_reference_all

Other FOI's

Looking for other Freedom of Information requests? Visit our dedicated page to search.
manage_search

Freedom of Information

Published on 13 June 2023

Ref: FOI/23049

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request.

Please find below a summary of our findings.

Request

         
  Core HR System Payroll System Learning Management System (LMS) Recruitment / Application Tracking System Employee Performance Management System ER  (HR Cases) Casework System 
Current System provider (e.g. iTrent, Oracle EBIS, Oracle Fusion etc)             
System type: i.e. On Premise, SaaS or outsourced             
What date does this contract expire?             
How did you procure this technology? (e.g via G-Cloud, Request for Quote etc)             
What is the current annual licensing cost?             
What is the current internal staffing cost to enable the support of this system             
What are the total, annual 3rd party costs for this system             
Who is the the ‘product owner’ for this system? (please provide the email address)             
Please tell us your total employee headcount?             

Reply

  Core HR System Payroll System Learning Management System (LMS) Recruitment / Application Tracking System Recruitment / Application Tracking System Employee Performance Management System ER (HR Cases) Casework System 
Current System provider (e.g. iTrent, Oracle EBIS, Oracle Fusion etc)  Oracle Fusion  Oracle Fusion  Oracle Fusion  Oracle Fusion To be a Firefighter Portal  Oracle Fusion  N/A 
System type: i.e. On Premise, SaaS or outsourced  SaaS  SaaS  SaaS  SaaS Outsourced  SaaS  N/A 
What date does this contract expire?  December 2025  December 2025  December 2025  December 2025 March 2026  December 2025  N/A 
How did you procure this technology? (e.g via G-Cloud, Request for Quote etc)  G cloud    G cloud    G cloud    G cloud Call off from a framework agreement  G cloud  N/A 

Request  

What is the current annual licensing cost? What are the total, annual 3rd party costs for this system

Reply

This information is exempt under Section 21 of the Freedom of Information Act 2000 as this information is reasonably accessible to the requestor. The information can be found on West Midlands Fire Service website at the following link:

https://www.wmfs.net/documents/transparency-report/

Please download the document and search for ‘Oracle’  

Request

What is the current internal staffing cost to enable the support of this system

Reply

This information is exempt under Section 1 of the Freedom of Information Act 2000 as we do not hold this information.

Request

Who is the ‘product owner’ for this system? (please provide the email address)

Reply

With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows:

The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that:

There is a legitimate interest in disclosure;

The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests.

You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision.

Request

Please tell us your total employee headcount?  

Reply

The headcount as of April 2023 is 1875.

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.  

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email contact@wmfs.net.