Lift and Laundry Contracts

FOI Number: FOI23024

Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, Lift and Laundry Contracts , is detailed below.


Other FOI's

Looking for other Freedom of Information requests? Visit our dedicated page to search.

Freedom of Information

Published on 6 March 2023

Ref: FOI/23024 


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request. 

Please find below a summary of our findings. 


As per my records, below mentioned contracts have expired. I would like to know whether these contracts are still valid or replaced by any other supplier. 

Lift: Concept 

Laundry: Johnsons Apparel 

Lift: Schindler 

If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates 

Below highlighted original FOI request for your reference only

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management. 

1.      Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services. 

2.      Lift service and maintenance – Service contract for lift service and maintenance 

3.      Food – Service contract that is focused around catering services. 

4.      General waste services contracts – The organisation’s primary general waste service contract. 

5.      Laundry services where clothes and linen can be washed and ironed. 

Contract profile questionnaire for each type of contract: 

1.      Supplier/Provider of the services 

2.      Total Annual Spend – The spend should only relate to each of the service contracts listed above. 

3.      A description of the services provided under this contract please includes information if other services are included under the same contract. 

4.      The number of sites the contract covers 

5.      The start date of the contract 

6.      The end date of the contract 

7.      The duration of the contract, please include information on any extensions period. 

8.      Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address. 


Lift Contracts: 

1.Concept contract: All details remain the same with the expiry date extended to 24/6/23. 

Please see below the contract details:

2.Schindler contract: All details remain the same with the expiry date extended to 24/7/23 

Please see below the contract details:


1. ELIS UK Limited 

2. £32.5k pa 

3. Supply of: Bath Towels - Rental & Servicing, Tea Towels - Rental & Servicing, Aprons – Rental & Servicing, Corporate Workwear Rental at One site Only (TEW) & Servicing 

4. 41 sites = 38 + 3 additional sites = CDC, HQ & TEW 

5. 14th Nov 2022 

6. 13th Nov 2025 (inclusive of option) 

7. 3yrs (awarded 2+1) 12-month option for extension 

8. With regards for the contact details of responsible persons, WMFS operates a single point of contact policy and callers are directed via HQ general contacts on 0330 058 9000. The call will be directed to the person with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email:

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.  

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW 

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF. 

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram