Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, , is detailed below.


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Freedom of Information

Published on 19 January 2021

Ref: FOI/21005


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request.

Please find below a summary of our findings.


Do you use an LMS (Learning Management System) within your organisation?


We do not currently use an external LMS within WMFS.

We operate an internal LMS, Global Training Courses (GTC) to track enrolment and completion of internal courses.

Our E-learn facility is also provided internally utilising Moodle platform but on internal servers


If yes, which organisation supplies this product/service to you?

Is your LMS supplied on a contract basis?

If yes, please confirm when the current contract comes to an end

Do you receive any other services from your LMS supplier? E.g. eLearning content


Not applicable


Who is the key decision-maker for the aforementioned products/services? If possible, please provide their contact details


With regards for the details of the key decision-maker for the aforementioned products/services, This will be our Procurement Department. WMFS Procurement Department operates a single point of contact policy and are directed to the procurement helpline on 0121 380 6166. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows:

The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that:

  • there is a legitimate interest in disclosure;
  • the legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and,
  • the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests.

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.


Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email contact@wmfs.net.