How can I get in touch about my pension?

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We’ve detailed below information related to pensions for retired members of our service and how you can get information or contact us about them.

Fire Service pensions are payable monthly in advance on the first working day of each month.

Contact details for enquiries

Pension Payroll, Payslip, P60 Queries

Payroll Section
West Midlands Fire Service Headquarters Email: payrolls@wmfs.net
99 Vauxhall Road,
Birmingham B7 4HW

Telephone No. 0121 380 6972 / 6973 / 6155

Pension Benefit Enquiries / Death Notifications

Pension Section
West Midlands Fire Service Headquarters Email: pensions@wmfs.net
99 Vauxhall Road,
Birmingham B7 4HW

Telephone No. 0121 380 6727 / 6932 / 6933

Information about the firefighter’s pension scheme can be found online at https://fpsmember.org/

For any other enquiries, please visit our contact page and submit a general enquiry.

Tax Queries

HM Revenue and Customs, Tel. 0300 200 3300
Birmingham Solihull Area Service, and ask for Birmingham Solihull Area

City Centre House,
30 Union Street, Fire Pensions

Tax Ref. No. 068/W103
Birmingham B2 4AD

https://www.gov.uk/hmrc-internal-manuals/pensions-tax-manual/ptm062230