Freedom of Information

We take our responsibility under the Freedom of Information Act 2000 extremely seriously.

As well as making sure we comply with all regulations, we also try to go further where we can to be as open and transparent as possible. Before submitting an FOI request, you can search our knowledge base (link below) to see if it’s already been answered.

Our Documents section also contains a number of useful publications to view and download.

If you still wish to make a request, you can either complete a new request form or contact our Data Manager providing a name, contact details and the information required:

West Midlands Fire Service
99 Vauxhall Road
B7 4HW

0121 380 6535

Disclosure Log

We publish a selection of our Freedom of Information responses which we feel are of wider public interest and demonstrate how decisions have been made, how public money has been spent and how resources have been used.

The log lists responses from August 2015. It is organised into searchable categories.

Responses containing personal information will either not be published or will have the information removed in line with the Data Protection Act 2018.

You may re-use information (not including logos or photography) free of charge in any format or medium, under the terms of the Open Government Licence.

Our three most commonly asked FOIs can be viewed below.

Animal Rescue Incidents
A document detailing the dates, locations and brief details of all incidents involving animals attended by West Midlands Fire Service from April 2013 to March 2021. 2.1 Download
Domestic Electrical Goods Fires
A document detailing the type, make and locations for fires caused by domestic electrical appliances attended by West Midlands Fire Service from April 2015 to March 2021. 2.1 Download
Bariatric Incidents
A document detailing the dates, locations, resources and brief details related to bariatric rescues attended by West Midlands Fire Service from April 2009 to March 2021. 3.1 Download

Other useful links!

Freedom of information SEARCH | Submit a new request | Documents

Freedom of information search

Search for existing requests

Corporate Governance

Finance and Spending

Fire Safety

Health, Safety and Environment

Incidents and Emergency Response


Staffing and Employment

Submit a new request

If you’ve searched our existing FOI responses and not found what you need, you can submit a new request to us using the form below.

Information that may be withheld

Exempt information

The Freedom of Information Act sets out exemptions which, in certain circumstances, allow us to withhold requested information. If we decide on this course, we will tell you which exemption has been applied and why.

Reasons why

Examples of why requests might be refused include (but are not limited to):

  • personal information covered by the Data Protection Act or which, if released, might risk identifying someone
  • information already in the public domain and easily accessible by other means, eg via our website or a government site
  • protecting the service and wider society against crime, eg to avoid information about how we operate and protect our systems falling into the hands of those with malicious intent
  • unreasonable or vexatious requests where we’d have to spend a disproportionate amount of resources to meet them
  • where processing a request would take more than the time set out in the Act (18 hours for local authorities, which equates to staff costs of £450)
  • information that is in draft form.

When it’s not clear if information should be released, we are expected to apply the ‘public interest test’. Our decision to release or restrict data should depend on whether its release would or would not be beneficial to the public. This involves weighing up all the circumstances, INCLUDING??? the exclusion of the duty to confirm or deny existence of the document, against the public interest in disclosing the holding of the information.

Visit the Information Commissioner’s website for further guidance.

We will challenge any request we deem vexatious through abusive or aggressive language, frequent or overlapping requests on the same or a similar subject, unfounded accusations and where an individual may be using a pseudonym.

Information Communication Technology (ICT) Manager Contact Details

Our ICT department operate a single point of contact policy, and callers are directed to the ICT Service Desk via our reception at our headquarters, tel 0121 380 6067. Calls are directed to the ICT specialist with responsibility for the specific service. Suppliers making sales enquiries should visit our Procurement section to make contact with the team directly.

Information owned by another organisation

Some of the information we hold might not be owned by us or be our responsibility. In these cases, where reasonably practical, we’ll aim to consult the owners of the information before we decide whether or not we are able to disclose it.


If you’re not satisfied with the information that has been provided in response to a request, you can ask us to review our decision or the information provided, by writing to:

Public Relations
West Midlands Fire Service
99 Vauxhall Road
B7 4HW

We will assess whether the decision can be reviewed and explain the processes involved. If, once our internal processes have been exhausted, you’re still not happy with the outcome, you have a right to complain to the Information Commissioner’s Office.