Contact West Midlands Fire Service

There are a few different ways to get in touch with us, depending on how we can help you. Scroll down or use the menu below to find what suits you best! You can contact our fire stations via the button below!

Our fire stations

West Midlands Fire Service Headquarters

99 Vauxhall Road

Nechells

Birmingham

B7 4HW

FAQ's

We might not have all the answers, but we probably have most of them. Search your question below!

contact forms

the best way to get in touch

Due to the COVID-19 pandemic, our staff who are usually office-based are working from home. 

In an emergency, please call 999 immediately.

Our contact form is the best way to reach us for non-urgent matters.

All contact you have with us is subject to our Customer Care standards.

You can make a general enquiry, compliment, comment or complaint using our form. For other services like smoke alarm fitting, fire safety in business or incident/fire report requests, use the buttons below.

Prefer to phone?
No problem.

Different departments across West Midlands Fire Service deal with different things.

Here’s some we get asked about a lot:

General enquiries
03300 589 000

For other teams and departments, tap or hover on the team you want to get the number

Fire Safety

Safe and well

Public Relations

Press Office

Purchasing

Accounts

Volunteering

Pensions

Commercial Training