West Midlands Fire Service

There are a few different ways to get in touch with us, depending on how we can help you. Scroll down to see the ones that suit you best! You can contact our fire stations via the button below!

West Midlands Fire Service Headquarters

99 Vauxhall Road



B7 4HW


We might not have all the answers, but we probably have most of them. Search your question below!

contact forms

the best way to get in touch

We get quite a lot of phone calls, and sometimes they aren’t urgent or need to be directed to specialist teams. If you can spend a moment to complete the right contact form from the choices available, we’ll route it directly to the team in our service you need, so you should get a response quicker.

*Safe and well visits are targeted to the most vulnerable in our community, so not everyone will qualify to get one. Always check with us first though!

All contact you have with us is subject to our Customer Care standards.

we're on social media too!

Prefer to phone?
No problem.

Different departments across West Midlands Fire Service deal with different things.

Here’s some we get asked about a lot:

Fire Safety

Safe and well

Public Relations

Press Office





Commercial Training

General enquiries
03300 589 000