West Midlands Fire Service Crest.
We are  
Making the West Midlands safer, stronger and healthier
A cleaner in our headquarters cleaning a machineA female firefighter packing equipment on to a fire engine.An officer holding a thermal image cameraA occupational health team member explaining the working's of a joint on the body using a modal to a collleagueA Fire Control operator looking at her screens and typing in Fire ControlA workshops technician doing work on a fire engine light fixtureA station cook preparing meals in an ovenTwo fire inspecting officers pointing at and looking at a building

Crew Manager Laurie Flannagan

23 March 1974 to 9 May 2024

How we keep you safe

Find out more about how we plan and manage risk, support our staff, manage our fleet and assets and how we keep the communities of the West Midlands safer, stronger and healthier. 
Community Risk Management Plan
The strategic goals we have set ourselves, and this strategy as a whole, inform and are informed by our Community Risk Management Plan (CRMP), which is in turn informed by your views and opinions as shared through our 2023 public consultation. 

The CRMP is an assessment of the foreseeable challenges and risks facing our communities and what needs to be done to meet them. 

We use this analysis to inform the strategic goals, as well as to determine the specific projects we will undertake to achieve those goals and address the risks.
Discover how we plan for risks and set goals
Our Strategy
Our Strategy is a three-year rolling strategy, previously called 'Our Plan', which sets out how our goals and how we will measure and achieve them. 

Our strategic goals, based on our Community Risk Management Plan, is presented in four areas aligned to how we organise our service. 

These all contribute to our vision of making the West Midlands safer, stronger and healthier. Explore our new strategy via the button below.
Explore our Strategy
Risk Explorer
Data drives more and more of our work to make the West Midlands safer, stronger and healthier.

It helps us to understand risks across the areas we serve. We use it to create our Community Risk Management Plan and three-year rolling strategy.

Now, you, our communities, can explore some of this data yourself in our new 'Risk Explorer' tool!

All you need to do is enter your postcode, then you can explore and interact with the same data we use! You'll be able to see incidents to which we’ve responded near you, our response times, and even the different levels of risk for various emergency types. There’s also lots of handy demographic info, and you can turn different data on and off.
Check out our Risk Explorer for yourself!

Safety advice

We offer a wide range of advise to keep you safe. Whether it's at home, on the road, in the garden, in the winter or the summer, we've got you covered. Check out some of our safety pages below, or visit the full safety advice section to see them all.