Strategic Enabler of Response
Ben joined West Midlands Fire Service in 2001 and has undertaken a variety of roles including firefighter, crew and watch manager at operational stations in inner city Birmingham. Ben has also worked within training and development, fire safety, as a station and group commander and as the lead for Integrated Risk Management.
Ben is passionate about public sector reform, taking an evidence based approach and providing the best services possible for the communities of the West Midlands. Ben has extensive knowledge and understanding in relation to risk management, research into response times and assertive, safe and effective actions that reduce vulnerability.
Ben has the strategic responsibility of ensuring that we respond to incidents assertively, safely and effectively in accordance with our Integrated Risk Management Plan. Ben also has responsibility for ensuring that our vehicles are staffed at all times and available. Our Service Delivery Model is built upon our capacity to respond to incidents.
By taking an evidence based approach West Midlands Fire Service has recognised the importance of delivering a risk based 5 minute attendance standard in order to improve survivability, reduce property damage and reduce the financial burden upon our communities. This is achieved through a blended fleet of response vehicles, crewing levels and equipment provision which is matched against risk.
When our crews arrive at incidents they provide assertive safe and effective action. Operational excellence through regular risk based development and training in both core and specialist skills. Our regular largescale and multi-agency exercising enables us to strive to continually improve our performance.
The cost of fire and other incidents across the West Midlands in 2013/14 was £199m and a business effected by fire costs the local economy an average of £1.3m. Our response times, our assertive, safe and effective actions are important for maintaining a strong economy, keeping major transport infrastructure moving and keeping businesses in business.
West Midlands Fire Service is driving public sector reform and our response services now include responding to people, often those who are vulnerable or elderly, when they fall and cannot get up. Our blended fleet enables us to respond to a range of incidents where the most vulnerable need help. Through our blended fleet we also respond to local and national disasters including flooding and water rescue incidents, incidents involving structural collapse, confined spaces and where people are trapped.
Through an integrated approach to serving our communities, prevention, protection and response come together to control, reduce and remove risk in order to make vulnerable people, places and businesses Safer, Stronger and Healthier.