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BUSINESSES

Business safety

Fire safety for businesses is more complex than home safety and is regulated by various government Orders and Acts. It is very much dependant on the type of premises, it’s location, what services it provides, the number of occupants or customers and much more.

For more information on fire safety for businesses, to include general guidance, fire risk assessment help, appeals and more please visit our fire safety section.

For premises specific guides around fire safety, please visit the page relevant to you below.

Health and education premises
commercial and sleeping premises
Entertainment and event premises
Call challenge and fire alarm policy

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Customer Service Form

General enquiry

Before we begin...

... often the things we get asked most are already on our website, so you don't need to submit a general enquiry, if what you need is one of the below, just click it for more info or to get the contact details you need.

Safe and well visit - this used to be called a 'home safety check', it's when our fire crews visit your home, give advice and fit free smoke alarms

Fire safety issue - if there's an issue or you have an enquiry about fire safety at a business or other commercial premises

School visit - if you'd like us to visit your school or nursery, this is the info you need.

Community visits, events or visiting a station - if you're a community group like scouts or beavers and want a visit, or would like a crew to attend an event in your community, these are the details you need!

Fire Cadets - if you'd like more information or would like to apply to be a Fire Cadet, all the details are here!

Recruitment - if you want to work for us, all the details on support staff, firefighter and fire control recruitment is here.

If none of these help, go ahead and click 'next'!

Name *

Email Address *

How do you want us to contact you? *By emailBy phoneBy postSMS

Phone Number *

Mobile number *SMS Mobile number

Street Address *

City

County

Postal Code

How can we help? *0 / 5000

Would you like us to respond to your message? *Yes, please contact me backNo, I do not require a responseIf you want us to reply to you, indicate this here. If it's just a comment that does not require a response, you can also tell us here.

At West Midlands Fire Service we take your privacy seriously and will only use your personal information to provide you with a reply to your request. For further information about how your information is used and how we maintain the security of your information including your rights to access your information then please see our privacy policy. *

I agree to my information being processed and stored according to the privacy policy and website terms and conditions of West Midlands Fire Service

A safe and well visit for you..

A safe and well visit for someone else...

Safeside enquiry form

What programme are you interested in? *

Your details

Prefix

First Name *

Last Name *

Position *

Contact Telephone Number *

Email Address *

School/Group Details

Name of school or group *

Street Address *

City *

County *

Postal Code *

Can this be used as your invoice address? *YesNo

Group/School Type *

Local education authority area (if applicable)

Invoice Address

Street Address *

City *

County *

Postal Code *

Visitor information

Year group or age range *

Total number of learners/pupils *Please enter the total number of learners, not including teaching/support staff

Total number of teachers/support staff *Please enter the total number of teaching/support staff. (ratio of 1:8 maximum)

Medical or special needs of learners or visitorsThis information allows us to ensure we have the most suitable staff available for your visit

Dates and transportation

To make sure we can offer you the best time for your visit, please enter your 3 most preferred dates.

Your visit date will not be booked and confirmed until you hear back from us.

Preferred dates of visit *

How will you be getting to Safeside?

Referral and the bit about data

How did you hear about us?From another school/groupWord of mouthThrough our websiteNewspaper or TV/RadioOther

If you have any other specific questions or notes, please enter them here

At West Midlands Fire Service we take privacy seriously never share your personal data unless you agree or we are legally required to do so. For further information about how we use information collected for a safe and well visit and how we maintain the security of information, including your rights to access information, please see our privacy policy. *

I agree with my data being used in accordance with West Midlands Fire Service's privacy policy and website terms and conditions.

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Accessibility

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Accessibility Statement

Accessibility statement

The Service is committed to understanding and being responsive to the diverse needs of our communities and also to our Service’s core values which enable the Service to provide the best working environment for our employees and the most effective and professional standards in service delivery. Our commitment to fulfilling the General and Specific duties placed upon us by the Equality Act 2010 and also meets the statutory requirements set out within the Act. We want everyone who visits the West Midlands Fire Service website to feel welcome and find the experience rewarding.

How accessible is our website?
To help us make the West Midlands Fire Service website a great experience for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0 to measure our pages and content against. We believe our site meets the AA standard for accessibility and constantly review content to ensure this is the case. If you find any problems with accessibility or content on our website, please get in touch.

Letting us know
If you enjoyed using the West Midlands Fire Service website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

email us at contact@wmfs.net
call us on 08455000900

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