We work with partners across the West Midlands to ensure that they can identify risk, report problems and ensure the safety of individuals, properties or businesses they work with.

See more below

Safe and well

If you work with vulnerable people in the West Midlands and feel they would benefit from one of our ‘Safe and Well’ visits, you can provide us their details so we can book an appointment.

During the visit we cover a range of topics such as:

  • smoking, alcohol, medication and drugs
  • mental health, dementia
  • mobility including slips, trips and falls
  • hoarding
  • loneliness and social isolation
  • healthy eating and lifestyles
  • home security
  • road safety

To book a visit for a client or person you look after, use the below button to complete a referral form.

Book a Safe and Well visit for someone else

Guidance for Professionals and Carers

If you are a professional or carer for a vulnerable person, it’s important that you are able to identify risks while going about your duties. By identifying and reporting these risks, it allows us and other partners organisations to ensure adequate steps to ensure the safety of the most vulnerable in our communities, especially from the risk of fire.

To help you to identify, assess and know what to do if you find fire or other home risks, we have both an online course and a document covering ‘Fire Safety Guidance for Professionals and Carers’.

Fire Safety Guidance Document

The document is available below and contains a great deal of information to help you ensure those you care for have the very best chance of staying safe in their homes.

Fire Safety Guidance for Professionals and Carers

Guidance around fire safety and risk assessment for Professionals and Carers - also covering services WMFS can provide such as Safe and Well visits and resources.

1.0 Download

The e-learn package

As part of the West Midlands Fire Service strategic vision to make the West Midlands Safer – Stronger – Healthier,  we have produced an e-learn package designed to help those who work within a Care environment.  This will help you to identify potential fire hazards and risks you may find whilst caring out your care role.

 The following link will take you to the registration page, where you will find a short video clip explaining how to register to complete the course.

Partners and carers learning portal