Using our resources effectively and efficiently is really important to us. Technology plays a massive part in helping us to make the West Midlands safer, stronger and healthier. Across our prevention, protection and response work it’s vital that our systems allow us to make evidence-based decisions.
Our emergency 999 systems help our staff in fire control send the appropriate response to an incident.
Satellite mapping lets us see the precise location of our fire engines.
And our radio and communications network lets us share vital information with our firefighters as they’re on their way to an incident.
When they arrive, technology helps to keep them safe.
As our workforce becomes more mobile, and spends as much time as possible in the community, they need to be able to access accurate and useful information when they need it. This is key to working with the most vulnerable people in our communities as well as collaborating with other agencies in delivering joined-up services.
We continue to lead the way in many areas.
A great example of this is how we position our resources based on real-time risk, to support our 5-minute attendance standard. If we’re experiencing high demand during a major incident, we can re-distribute our remaining vehicles and crews to ensure the greatest levels of emergency cover across the West Midlands.