Maintenance

Sometimes we need to update our site, fix bugs or do maintenance. Here's where we list what may be affected.

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Site Maintenance

To make sure our website works effectively, we do scheduled maintenance to fix issues, identify problems and keep our site as up to date as possible.

When maintenance is in progress, any details we're able to share about what functions, pages or areas of our site may not be working as expected are below.

Areas or pages where you may experience issues:

There are currently no known issues or maintenance taking place. If you are experiencing issues with our site. Please use the form below to report them to us.

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Website issue report
You don't have to provide your email address, but it may help if we can contact you to get more information about the issue.
Please provide the page web address or URL where you experienced this issue
Please be as detailed and descriptive as you can as to what the issue was, the steps we can take to duplicate it and anything else you feel is helpful.
It can be very helpful for us to see the issue you're having. If you can provide a screenshot or screengrab of the issue, please do so and upload it here. You may upload up to 3 images.
It helps us to know what browser you were using, such as Chrome, Microsoft Edge, Firefox, Opera, or another browser.
Please provide the page web address or URL where you experienced this issue
Please be as detailed and descriptive as you can as to what the issue was, the steps we can take to duplicate it and anything else you feel is helpful.
It can be very helpful for us to see the issue you're having. If you can provide a screenshot or screengrab of the issue, please do so and upload it here. You may upload up to 3 images.
It helps us to know what browser you were using, such as Chrome, Microsoft Edge, Firefox, Opera, or another browser.
Please provide the web address or URL you were trying to get to.
Please provide any other details such as the location, email or page that brought you to the 404 error, or the page or information you were trying to view when you got the error. Please include any steps we can take to replicate this issue.
It can be very helpful for us to see the issue you're having. We don't need a screenshot of the 404 error itself, but any email, page or button you clicked that led to the error is helpful.
Please provide the web address or URL of the page where you're experiencing this display issue
Please provide any other details such as the location, email or page that brought you to the 404 error, or the page or information you were trying to view when you got the error. Please include any steps we can take to replicate this issue.
It can be very helpful for us to see the issue you're having. We don't need a screenshot of the 404 error itself, but any email, page or button you clicked that led to the error is helpful.
It helps us to know what browser you were using, such as Chrome, Microsoft Edge, Firefox, Opera, or another browser.

Please note - this form is only for reporting issues or problems with our website. For any general problems, or to contact West Midlands Fire Service about anything else. Please visit our Contact us page.

Please provide any details that may help us to identify this problem, such as the steps you took to get to the issue or what you were doing when it happened.
Please provide the web address or URL of the page where you're having an issue
It can be very helpful for us to see the issue you're having. Here you can upload up to 3 screen shots or screengrabs of the issue you were having.
It helps us to know what browser you were using, such as Chrome, Microsoft Edge, Firefox, Opera, or another browser.
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