Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, , is detailed below.


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Freedom of Information

Published on 14 April 2020

Ref: FOI/20036


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request.

Please find below a summary of our findings, in relation the organisations software contract specifically for Asset Management.


Do you have a system in place for asset tracking and testing?


West Midlands Fire Service uses Web Help Desk for asset tracking


If yes, who is your current system provider?


The current provider is Solarwinds


How long is the contract over and does it include any extension periods?


The contract period for this has ended


What date did your current contract start?


The current contract started 12-13 years ago


Please provide the financial value of the contract in the last 12 months


The financial value of the contract for the last 12 months is £00.00


Did you go through a tendering exercise for procure the current system or was it procured through a framework?

If tendered when did you last tender for your current contract?

If tendered what portal did you tender on?


All contacts are governed by our own standing orders, financial regulations and the Public Contracts Regulations 2015 (PCR 2015) further details can be found on our website at the following link: https://www.wmfs.net/about-us/procurement-contracts/


As a result of a tender / procurement exercise did you change providers?

If you answered no in question 1, how are you managing your assets and recording any testing information?

If you answered no in question 1, are you looking to procure a system to manage your assets in the future?

If yes, do you have an indicative start date


Not applicable

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email contact@wmfs.net.