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Freedom of Information

Where applicable, we publish responses to requests under the Freedom of Information Act 2000.

19152 - Twitter adverts

FAQ Category: 
Finance and Spending
View all Freedom of Information responses

Ref: FOI/19152


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 8th November 2019.

Please find below a summary of our findings.


I am requesting any information you have on Twitter campaigns/ads you have done in the last 2 years, to include what tweets were promoted, the demographic targeted, the budget and actual spend.


The only twitter advertisements used by West Midlands Fire Service during the 2 year period specified was advert promoting Into the Fire from December 28th 2017 to 31st December 2017. This was the tweet that was promoted:

The advert was targeted to the UK and Birmingham, no other demographics were selected. It was boosted to reach more people to promote Into the Fire at the time of it’s release.

The total budget allocated for this was originally £60. The total actual spend was £48. To the best of my knowledge, this was the only paid social media on Twitter for the time period specified.

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. This is temporary and all previously published documents will be available soon. If you require a copy of a document referenced in our FOI's which is not linked below, please email as we can arrange to send a copy.
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