Social Media – 18029

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A request for information about Social Media – 18029

Ref: FOI/18029

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 10th February 2018

Please find below a summary of our findings.

Request

Does your organisation have a Facebook Page(s)? If yes, what is/are the url(s) and when were they set up?

Reply

Yes the organisation has a Facebook page, the URL is https://www.facebook.com/WestMidsFire/

It was setup in July 2010.

Request

Does your organisation advertise or spend any money on Facebook? If yes, please can you outline what expenditure has occurred and break down expenditure per calendar year (January to December) since 2004?

Reply

We have spent money on Facebook promotion.

A total of £600 during 2017 and £45 during 2018.

Request

. Does your organisation have a Twitter Account? If yes, what is/are the url(s) and when were they set up?

Reply

Yes the organisation has a Twitter account, the URL is https://twitter.com/WestMidsFire

It was setup in July 2010.

Request

Does your organisation advertise or spend any money on Twitter? If yes, please can you outline what expenditure has occurred and break down expenditure per calendar year (January to December) since 2006?

Reply

We have spent money on Twitter promotion

A total of £80 was spend during 2017.

Request

Does your organisation use Google G-Suite services (Google services) or does your organisation rely on google for any services (such as email hosting)? If yes, what are the services, when were they agreed and how much did they cost?

Reply

We do not utilise G-Suite services.

Request

Does your organisation advertise or spend any money on Google? If yes, please can you outline what expenditure has occurred and break down expenditure per calendar year (January to December) since the payments first began?

Reply

We have not spent any money on Google.

Request

Is there an official policy for the use of organisational Facebook or Twitter Accounts (ie how to post, what to use it for and when to delete or preserve records)? If there is a policy (or policies) please may I be provided with them?

Reply

Please see attached.  [pdf-embedder url=”https://www.wmfs.net/wp-content/uploads/2018/03/SO-0125-Social-Media.pdf” title=”SO 0125 Social Media”]

If you have any queries about this email, please contact me.  Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

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