ICT Strategy – 17017

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ICT Strategy

Ref: FOI/17017


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 16th February 2017.

Please find below a summary of our findings.


ICT Strategy- I require the document that hold future plan and strategy of the organisation’s ICT department.


Please find attached The Plan 2016/19 (organisational strategy) defines all high levels strategies and the high level ICT outcomes defined within the plan are:[pdf-embedder url=”https://www.wmfs.net/wp-content/uploads/2017/04/FOI17017-The-Plan-2016-2019.pdf” title=”FOI17017-The Plan 2016-2019″]

Emergency 999 systems to mobilise and enable rapid response when and where it is needed

The right level of information is provided to our communities and our mobile workforce at the right time

Secure and reliable data sharing with partner agencies enables cost effective joined up services to the most vulnerable within our communities

Technology and innovation enabling us to improve community outcomes and deliver assertive, safe and effective firefighting through wider collaboration with teams, individuals and partner


ICT Departmental Business Plan.


The ICT business plan is built on a framework with clearly defined principles and 25 high levels commitments over the next 3 years which are: FOI17017- Framework


ICT Technical Strategy.


Please see attached.FOI17017-ICT Strategy


ICT Structure.


Please see attached.[pdf-embedder url=”https://www.wmfs.net/wp-content/uploads/2017/04/FOI17017-ICT-Structure.pdf” title=”FOI17017-ICT Structure”]


ICT Capital budgets and programmes.


The capital budget for “ICT and Equipment” in 2016/17 is £389k.

If required the breakdown is:

£310k – MDT Upgrades/Replacement

£54k – PBX Upgrade

£25k – Oracle Licencing


If you have any queries about this email, please contact me.  Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

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