ICT managers contact details – 18153

< Back

Ref: FOI/18153

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on  2nd November 2018

Please find below a summary of our findings.

Request

Can you advise who are the Key People to talk to in the organisation ref ICT

Purchasing Manager

Desktops/Notebook Manager

Service Project Managers

Service Delivery Manager

Reply

With regards for the contact details of ICT Manager, WMFS ICT Department operates a single point of contact policy and callers are directed to the ICT Service Desk via HQ Reception on (0121) 380 6067. The call will be directed to the ICT Service Desk and allocated to the ICT specialist with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows:

* The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that:

* There is a legitimate interest in disclosure;

* The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests.

* You can find out more about FOI exemptions from the Information Commissioner’s Office. This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision

Request

Head ICT / ICT Director

Reply

This information is exempt under section 21 of the Freedom of Information Act 2000 as this information is reasonably accessible to the requestor. Information concerning our Head ICT/ Director can be found on West Midlands Fire Service website at the following link:

https://www.wmfs.net/your-fire-service/strategic-enabling-team/

If you have any queries about this Freedom of Information request, please contact me.  Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Customer Service Form

General enquiry


A safe and well visit for you..

A safe and well visit for someone else...

Safeside enquiry form


Quick poll

How often do you test your smoke alarm?

We've running a quick poll to find out how often people test their smoke alarms

Accessibility