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17018 – ICT HR and Payrolls Systems

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Ref: FOI/17018


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 21st February 2017.

Please find below a summary of our findings.


Which system/supplier do you currently use for HR, Payroll training / learning & development and duty rostering.

The number of employees supported on the above system(s)

The contract value when the above was last purchased

The contract renewal date

The person responsible for the potential replacement of the above

The person overall responsibility for the Human Resources function.


Function System/Supplier Used No Employees who are active on the system Contract Value Renewal Date Person/section Responsible for Replacement
Payrolls            Oracle E-Business  Suite via Sandwell MBC Employees 2000 and Pensioners 2500 ICT Service Level Agreement with Sandwell MBC for financial services is £23k             01/04/2017 – Service Level Agreement with Sandwell MBC is reviewed annually. Strategic Enabler for Finance and Resources

If you have any queries about this email, please contact me.  Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW