Control room staffing – 16009

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A request for information on ranks and roles of Fire Control room staff

Ref: FOI/16009

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on rank/role of control room staff.  Please find below a summary of our findings.

 

Request

What is the current establishment of personnel employed in the rank/role of control room staff?

Reply

Establishment is Firefighter – 40, Crew Commander – 9, Watch Commander A – 10, Watch Commander B – 4, Group Commander A – 1, Group Commander B – 1

Request

How many of the establishment are watched based? Please provide a breakdown by rank/role.

Reply

Firefighter – 40, Crew Commander – 8, Watch Commander A – 8, Watch Commander B – 4

Request

How many control staff rank/role holders are deployed elsewhere within the Fire and Rescue Service? Please provide a breakdown of what role they fulfil.

Reply

6 staff working elsewhere.

Fire Safety – 3,  Schools Education Officer –  1, TOps Specialist Services – 1, E Learning Team – 1.

Request

What was the total number of days lost to sickness absence by control room staff in the past 12 months? Please break down by month.

Reply

Dec-14 75
Jan-15 71
Feb-15 63
Mar-15 43
Apr-15 41
May-15 66
Jun-15 81
Jul-15 60
Aug-15 34
Sep-15 17
Oct-15 41
Nov-15 85
Dec-15 96

Request

What was the total amount of overtime paid to control room staff in the past 12 months? Please break down by month.

Reply

Month Overtime paid £
January 2015 £3,363.11
February 2015 £2,361.99
March 2015 £2,039.55
April 2015 £8,058.26
May 2015 £701.47
June 2015 £2,132.33
July 2015 £6,428.96
August 2015 £5,634.67
September 2015 £4,477.48
October 2015 £2,757.29
November 2015 £7,953.05
December 2015 £2,111.23
TOTAL £48,019.39

Request

What shift system do control staff work?

Reply

Minimum staffing levels each shift:-

Days Minimum 10

Nights Minimum 9

Pre-planning 2 x Watch Managers per shift (one of which will be officer in charge) – Total of 3 ranks on duty each shift

Request

On how many occasions have control rooms operate below the minimum staffing levels in each month of the last 12 months? Please provide information about the staffing levels on these occasions and break down by rank/role.

Reply

16009 – Staffing Levels 2015

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

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