Accounts payable and IT systems – 17003

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A request for information about regarding Accounts payable and IT systems.

Ref: FOI/17003

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 6th January 2017.

Please find below a summary of our findings.

Request

Who provides the organisations BACS payments and Direct Debit collection software?

Reply

BACS payments and Direct Debit for council tax collection are via Sandwell MBC who use the Oracle Financial System.

Request

Please provide a list of your suppliers of the above software.

Reply

Sandwell MBC

Request

How you came to the decision to choose these companies?

Reply

Sandwell MBC act as the lead Authority

Request

Are these solution(s) hosted on premise or cloud hosted?

Reply

Sandwell MBC premises.

Request

Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016.

Reply

Sandwell MBC who provide this service are responsible for the software.

Request

When does your current contract(s) with BACs payment and direct debit collection software expire?

Reply

Rolling 12 month Service Level Agreement provided as part of the overall suite of Financial Services provided by Sandwell MBC – 31st March 2017

Request

Will this service(s) be tendered and if so where?

Reply

Rolling 12 month Service Level Agreement provided as part of the overall suite of Financial Services provided by Sandwell MBC – reviewed annually

Request

What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?

Reply

Service Level Agreement with Sandwell MBC for various services are part of the overall suite of Financial Services, and not specifically charged for BACS payments and direct debit collection.

Request

With whom does the organisation hold its primary bank account?

Reply

Royal Bank Group of Scotland.

Request

Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?

Reply

No

Request

What payments types does the organisation use? (e.g Bacs (Direct Credit), Direct Debit, Faster Payments, etc.

Reply

BACS, CHAPS, cheques and credit card

Request

Who is the person responsible for BACS processing and Direct Debit collection software?

Reply

Name: Mike Griffiths

Position:  The Treasurer

Email: mike.griffiths@wmfs.net

If you have any queries about this email, please contact me.  Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

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