21011 – Local Area Network (LAN) contract

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Ref: FOI/21011

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

West Midlands Fire Service has now completed its search for the information requested on 15th January 2021

Please find below a summary of our findings.

Request.

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

  • Support and Maintenance- e.g. switches, router, software etc
  • Managed- If this includes services than just LAN.
  1. Contract Type: Managed or Maintenance

Reply

Maintenance

Request.

  1. Existing Supplier: Who is the current supplier?

Reply

NetConnections

Request.

  1. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual average spend for each supplier.

Reply

£16,000

Request.

  1. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

Reply

1900

Request.

  1. Number of Sites: The number of sites, where equipment is supported by each contract.

Reply

41

Request.

  1. Hardware Brand: What is the hardware brand of the LAN equipment?

Reply
As a major emergency service provider, you will appreciate that we must ensure that our systems are appropriately protected. Releasing detailed information about our IT systems and infrastructure in response to your request and other similar requests under Freedom of Information has wider implications that we must consider.  By this we mean that disclosing this information may prejudice our ability to maintain our own and national security. We believe that maintaining security and ensuring public safety in a national and local context takes precedence over this request.

We accept that this type of information is of interest to commercial companies and to researchers but believe that it is not in the greater public good to release detailed information.

We do not imply that release of this information alone would necessarily be immediately detrimental, but taken with other information we consider that it could have an adverse effect on our capability, effectiveness and security. Given the current security climate in the UK we recognise the necessity to take a precautionary approach. In this situation we have also taken account of whether the release of this information, could, if put together with other available information, cause damage. After consideration we concluded that this type of information cannot be divorced from its context and looked at in isolation. In some circumstances, releasing this information could give rise to prejudice that would not otherwise have existed, because, taken together with other information requested, it could disclose a composite of information which is more sensitive than its individual parts taken separately.

We are therefore refusing your request under Freedom of Information exemptions, s24 National Security, s44 Prohibition on Disclosure.

In taking this decision we have taken note of the Centre for Protecting the National Infrastructure Guidance on disclosure of sensitive information, which states

“…. that national security is paramount and should be considered carefully in any government or commercial decision to release or disseminate information to the public”.

This guidance continues to state that careful consideration must be given before disclosing ‘precise information which exposes an organisation’s information or process control systems to the threat of electronic attack’.

Some of these exemptions are subject to the public interest test. This means that we must consider whether the public interest in releasing the information outweighs the public interest in refusing to disclose. We have considered that it is in the interest of the majority of the public to protect our systems from potential harm, in order to support us to ensure public safety. We have also decided that the likelihood of damage to our systems need not be immediate as the impact would, in an emergency situation, be potentially serious.

We also considered whether release of this information is in the public interest in terms of explaining our decisions, ensuring accountability, or providing transparency into our handling of public finances. We have concluded that the detail of this information is not necessary to meet the public interest or reassure public concerns. As a result, we have decided that the public interest is better served by not disclosing this detailed information.”

Request.

  1. Contract Description: Please provide me with a brief description of the overall contract.

Reply

Maintenance

Request.

  1. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.

 

Reply

12 months

Request

  1. Contract Expiry Date: When does the contract expire?

Reply

March 2021

Request.

  1. Contract Review Date: When will the organisation be planning to review the contract?

Reply

March 2021

Request.

  1. Responsible Officer: Contact details including name, job title, contact number and email address?

Reply

With regards for the contact details of responsible officer, WMFS ICT Department operates a single point of contact policy and callers are directed to the ICT Service Desk via HQ general contacts on 0330 058 9000. The call will be directed to the ICT Service Desk and allocated to the ICT specialist with responsibility for the specific service. There is a direct email address for suppliers making sales enquires email: procurement.enquires@wmfs.net. Furthermore, guidance from the Information Commissioner’s Office is as follows:

  • The presumption is in favour of protecting privacy, so the release of personal information will only be fair if there is a genuine reason to disclose. This involves a three-stage test. A public authority will generally have to satisfy itself that:
  • There is a legitimate interest in disclosure;
  • The legitimate interest can only be met, or fully met, by the disclosure of information which identifies individuals (i.e. the disclosure is necessary to that purpose); and, the disclosure would not involve unwarranted detriment to the individual’s privacy or other rights and legitimate interests.
  • You can find out more about FOI exemptions from the Information Commissioner’s Office.

This will explain which one or more of the FOI exemptions applies, and tell you how to appeal if you disagree with our decision.

Request.

If the LAN maintenance is included in-house please include the following information:

  1. Hardware Brand: What is the hardware brand of the LAN equipment?
  2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
  3. Number of Sites: Estimated/Actual number of sites the LAN covers.
  4. Responsible Officer: Who within the organisation is responsible for LAN please provide me with contact details including name, job title, contact number and email address?

Reply

Please see above

Request.

If the contract is managed by a 3rd party e.g. Can you please provide me with

  1. Existing Supplier: Who is the current supplier?
  2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
  3. Number of Sites: Estimated/Actual number of sites the LAN covers.
  4. Contract Type: Managed, Maintenance, Installation, Software
  5. Hardware Brand: What is the hardware brand of the LAN equipment?
  6. Contract Description: Please provide me with a brief description of the overall contract.
  7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
  8. Contract Expiry Date: When does the contract expire?
  9. Contract Review Date: When will the organisation be planning to review the contract?
  10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

Reply

N/A

If you have any queries about this freedom of information request, please contact us.  Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

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