200008 – Fax machine usage

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Ref: FOI/200008

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request.

Please find below a summary of our findings.

Request

Does your organisation use physical fax machines?

Reply

Yes, not stand alone but Multi-functional devices

Request

If yes, how many fax machines does your organisation have?

Reply

West Midlands Fire Service has 42 Multi-functional devices with fax functions.

As from the end of March we will have replaced all of our multi-function devices, none of which will have a fax facility so at that point we will only have one incoming fax to email hosted by Faxtastic for the Home Fire Safety Contact Centre.

Request

Does your organisation have an on-premise fax infrastructure (no physical fax machines, but a fax server hosted by your organisation)?

Reply

West Midlands Fire Service does not have on-premise fax infrastructure however we do use Faxtatic.

Request

How many faxes does your organisation receive each year?

Reply

The number of physical faxes received by West Midlands Fire Service is unknown and therefore this is exempt under section 1 of the Freedom of Information Act 2000. However we do received approximately 120 electronic faxes.

Request

How many faxes does your organisation send each year?

Reply

This information is exempt under section 1 of the Freedom of Information Act 2000 as we do not hold this information. This information is not recorded within our organisation

Request

How much does faxing cost your organisation each year?

Reply

This information is exempt under section 1 of the Freedom of Information Act 2000 as we do not hold this information. The amount spent on faxes is not recorded as a separate recordable item.

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

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