Ref: FOI/17003
RE: FREEDOM OF INFORMATION ACT 2000 REQUEST
I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 6th January 2017.
Please find below a summary of our findings.
Request
Who provides the organisations BACS payments and Direct Debit collection software?
Reply
BACS payments and Direct Debit for council tax collection are via Sandwell MBC who use the Oracle Financial System.
Request
Please provide a list of your suppliers of the above software.
Reply
Sandwell MBC
Request
How you came to the decision to choose these companies?
Reply
Sandwell MBC act as the lead Authority
Request
Are these solution(s) hosted on premise or cloud hosted?
Reply
Sandwell MBC premises.
Request
Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016.
Reply
Sandwell MBC who provide this service are responsible for the software.
Request
When does your current contract(s) with BACs payment and direct debit collection software expire?
Reply
Rolling 12 month Service Level Agreement provided as part of the overall suite of Financial Services provided by Sandwell MBC – 31st March 2017
Request
Will this service(s) be tendered and if so where?
Reply
Rolling 12 month Service Level Agreement provided as part of the overall suite of Financial Services provided by Sandwell MBC – reviewed annually
Request
What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?
Reply
Service Level Agreement with Sandwell MBC for various services are part of the overall suite of Financial Services, and not specifically charged for BACS payments and direct debit collection.
Request
With whom does the organisation hold its primary bank account?
Reply
Royal Bank Group of Scotland.
Request
Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?
Reply
No
Request
What payments types does the organisation use? (e.g Bacs (Direct Credit), Direct Debit, Faster Payments, etc.
Reply
BACS, CHAPS, cheques and credit card
Request
Who is the person responsible for BACS processing and Direct Debit collection software?
Reply
Name: Mike Griffiths
Position: The Treasurer
Email: mike.griffiths@wmfs.net
If you have any queries about this email, please contact me. Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW
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