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16005 – Malicious Calls

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A request for the number of 999 calls we have received and how many of them were prank calls.

Ref: FOI/16005


I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested on 16th December 2015 Please find below a summary of our findings.


Between the years 2010 and 2015, how many ‘999’ calls that were received to WMFS?

For the same years, how many of those calls were classified as ‘prank’ calls?


Year 999 calls FAM received FAM attended
2010 50322 3502 1445
2011 52509 3459 1245
2012 38691 2962 846
2013 38562 2674 634
2014 35098 1192 522
2015 35018 885 487


How many people for each of these years were taken to court as a result of making prank calls to West Midlands Fire Service?


This information is exempt under section 1 of the Freedom of Information Act 2000 as we do not hold this information. West Midlands Fire Service does not have powers to pursue prosecution this is held by the police.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications. If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision please write to The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW