You will also be responsible for completing Return to Work Interviews and Individual Performance Development Reviews with your team.
Reporting to the Senior Business Partner, Business Improvement and Administration, who has overall responsibility for the delivery of administration, the key objective of the role is to provide supervision of your team and management of administrative tasks required to be completed on a daily basis.
Already an experienced administrator, you should have excellent communication skills both verbally and written, together with experience of taking notes and producing grammatically accurate, clear, concise minutes.
Computer literate you will have experience of using a variety of software packages including O365. Word, Excel and PowerPoint.
You should be confident and happy to deal with people face to face, via email and over the telephone.
Educated to GCSE English Grade C or equivalent as a minimum, you should have excellent interpersonal skills and be able to articulate clearly and confidently.
Having a positive approach and ability to work to tight deadlines, a flexible approach to work is essential, able to adapt to the needs of the service.
Previous supervisory experience is preferable but not essential.
Whilst the post is based at our newly built Coventry Fire Station, Radford Road, CV1 4EL which will be officially opened later this year, there will be a requirement to work, attend meetings and training at other locations across the West Midlands
WMFS support ongoing personal development and you will be expected to complete a Level 3 Team Leader/Supervisor Apprenticeship Standard within a given period of time, with part of this involving attendance at college.
As part of the assessment process, you will be required to complete a role-specific exercise, a number of relevant tests and attend an interview.