Coventry and Solihull Operations Administration Supervisor

The West Midlands Fire Service is currently recruiting for a Coventry and Solihull Operations Administration Supervisor.

West Midlands Fire Service (WMFS) is the 2nd largest fire service in the country, delivering Prevention, Protection and Response across the West Midlands.

Our vision is to ‘Make the West Midlands Safer, Stronger and Healthier’ and an exciting opportunity has arisen to be part of this – making a difference to the communities of the West Midlands.

As Supervisor of the Coventry and Solihull Operations Administration Team, you will be required to manage capacity and capability and, in liaison with the Senior Business Partner, Business Improvement and Administration, ensure your team have the tools, knowledge and opportunity to deliver an excellent level of administration to support Service Delivery across Coventry and Solihull.

Closing date

Monday 3rd June 2019

For more details on the role and how to apply, scroll down further!

Employment Type: Full time

Duration of employment: Permanent

Job location: Coventry Fire Station, Radford Road, CV1 4EL – there will be a requirement to work, attend meetings and training at other locations across the West Midlands

Working hours: Working full time 37 hours per week Monday to Friday with very occasional work outside of normal hours, the ability to be flexible is advantageous.

Salary: £20,541 – £21,693

Contact: For an informal discussion about this post please contact Julie Felton, Senior Business Partner, Business Improvement and Administration on 0121 380 7993 or 07905 688662

You will also be responsible for completing Return to Work Interviews and Individual Performance Development Reviews with your team.

Reporting to the Senior Business Partner, Business Improvement and Administration, who has overall responsibility for the delivery of administration, the key objective of the role is to provide supervision of your team and management of administrative tasks required to be completed on a daily basis.

Already an experienced administrator, you should have excellent communication skills both verbally and written, together with experience of taking notes and producing grammatically accurate, clear, concise minutes.

Computer literate you will have experience of using a variety of software packages including O365. Word, Excel and PowerPoint.

You should be confident and happy to deal with people face to face, via email and over the telephone.

Educated to GCSE English Grade C or equivalent as a minimum, you should have excellent interpersonal skills and be able to articulate clearly and confidently.

Having a positive approach and ability to work to tight deadlines, a flexible approach to work is essential, able to adapt to the needs of the service.

Previous supervisory experience is preferable but not essential.

Whilst the post is based at our newly built Coventry Fire Station, Radford Road, CV1 4EL which will be officially opened later this year, there will be a requirement to work, attend meetings and training at other locations across the West Midlands

WMFS support ongoing personal development and you will be expected to complete a Level 3 Team Leader/Supervisor Apprenticeship Standard within a given period of time, with part of this involving attendance at college.

As part of the assessment process, you will be required to complete a role-specific exercise, a number of relevant tests and attend an interview.

Please download the following 2 application forms. Use the behavioural framework also below to assist your completion of Part 2 of your application.

Once complete use the form on this page to submit your completed application form (parts 1 and 2) and personal details.

Standard application form for external candidates, considered part 1 of application. Supporting part 2 role specific application would also be required. 1.0 Download

Operations Administration Supervisor
Application form for Coventry and Solihull Operations Administration Supervisor role - considered part 2. 2.0 Download

Behavioural Framework - Supervisory

Behavioural framework, supervisory level.

Publish date 2012.

1.0 Download

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