The West Midlands Fire Service is currently recruiting for two Administrators.

West Midlands Fire Service (WMFS) is the 2nd largest in the country, delivering Prevention, Protection and Response across the West Midlands.

Our vision is to ‘Make the West Midlands Safer, Stronger and Healthier’ and an exciting opportunity has arisen to be part of this – making a difference to the communities of the West Midlands.

As an administrator working across administration teams located at our Headquarters, you will be required to administer a wide variety of tasks to support the organisation.

See the full job summary below:

Administrator Job Summary
Job summary covering the details of the role of 'Administrator' at Fire Service Headquarters 2.0 Download

Closing date

09:00 hours on Monday 30th September 2019.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

It is anticipated interviews will take place weeks commencing 7th October and 14th October 2019.

Applications received within the last twelve months will not be considered. Previous applicants should not apply.

For more details on the role and how to apply, scroll down further!

Employment Type: Full time

Duration of employment: Permanent

Job location: West Midlands Fire Service Headquarters, 99 Vauxhall Road, Nechells, B7 4HW

Working hours: 37 hours per week Monday to Friday with very occasional work outside of normal hours, the ability to be flexible is advantageous.

Salary: £19,554 – £20,751

Contact: For enquiries or an informal discussion around the role, please contact Julie Felton on 0121 380 7993 or 07905 688662.

Reporting to the Business Partner, Administration Team/Service Support Administration Team who are responsible for the delivery of administration provided by these teams, you will work as part of a team to provide effective and efficient delivery of administration for internal and external customers. Making best use of available technology.

You should be confident and happy to deal with people face to face, via email and over the telephone.

Having a positive approach and able to work to tight deadlines, a flexible approach to work is essential, able to adapt to the needs of the service.

Whilst the post is based at our Headquarters in Vauxhall Road, Birmingham there will be a requirement to work, attend meetings and training at other locations across the West Midlands

WMFS support ongoing personal development and you will be expected to complete a Level 3 Business Administration Apprenticeship Standard within a given period of time, with part of this involving attendance at college.

As part of the assessment process you will be required to complete a role specific exercise, a number of relevant tests and attend an interview.

Having experience as an administrator, you should have excellent communication skills both verbally and written, together with experience of taking notes and producing grammatically accurate, clear, concise minutes.

Computer literate you will have experience of using a variety of software packages including O365. Word, Excel and PowerPoint and also be able to identify how to make best use of available technology.

Educated to GCSE English Grade C or equivalent as a minimum, you should have excellent interpersonal skills and be able to articulate clearly and confidently.

Previous administration experience is essential. Able to touch type at 60 words per minute is a desirable skill for this post.

  • Friendly working environment
  • Occupational Heath and Welfare facility
  • Occupational Pension Scheme
  • Childcare vouchers
  • On site gym (at Headquarters)
  • Catering facilities with hot and cold food (at Headquarters)

Please download the following 2 application forms. Use the behavioural framework also below to assist your completion of Part 2 of your application.

Once complete use the form on this page to submit your completed application form (parts 1 and 2) and personal details.

Standard application form for external candidates, considered part 1 of application. Supporting part 2 role specific application would also be required. 1.0 Download

Administrator Application Form
Application form for Administration role - considered part 2. 2.0 Download

Behavioural Framework - Foundation

Behavioural framework, foundation level.

Publish date 2012.

1.0 Download