We are proud of the services we provide and are committed to providing you with a caring, efficient and cost effective fire and rescue service, which we continually seek to improve. You, the customer, are our top priority. Through our website you should be able to find all the information you require. If you need further assistance please contact us
Remember: In an emergency dial 999 and ask for Fire!
All non-emergencies and general enquiries for the whole of the West Midlands call
0845 5000 900
For a free Home Fire Safety Check call free on 0800 389 5525 or click here
To contact your local Fire Station please click here
Worried about a local fire risk? Contact your Fire Safety Team
West Midlands Fire Service takes all Compliments, Comments and Complaints seriously and values your opinion. We will endeavour to respond to you at the earliest opportunity. To have your say please select of the options below.
For Freedom of Information (FOI) requests please vist our FOI webpage
For general enquiries
Write to: Public Relations Team
West Midlands Fire Service Headquarters
99 Vauxhall Road
Birmingham B7 4HW
Ring our Customer Service Line on 0121 380 6067 (during office work hours)