About us

Our job is to keep the 2.9 million people of the West Midlands safe. We serve a diverse population across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton. We’re the second largest fire and rescue service in England, covering an area of 902 square kilometres which include areas with the highest risk in England outside of London.

We operate 38 whole-fire stations across the West Midlands with over 1200 firefighters working to make the West Midlands safer, stronger and healthier.

38

Fire Stations

1200

Firefighters

There’s a lot more to West Midlands Fire Service than just putting out fires though. From the risk based locations of our stations, our fire authority and ‘strategic enabling team’ and how we’re governed, to Our Plan – our 3 year strategy for keeping you safe. Scroll down or use the menu below to find out more about us, how we perform and what we’re achieving!

Find out what we're doing in your area
A map of the West Midlands with our fire stations marked on it
Our Plan in white with 2021 - 2024 underneath

Looking to the future, we set out our priorities and objectives in ‘Our Plan’. It’s a rolling, three-year document which covers things like reducing serious traffic accidents, helping people have safer, healthier lives and making sure we tackle emergencies effectively and safely.

Visit ‘Our Plan’ to find out more about how we manage our response, prevention and protection work.

Visit Our Plan

Community Risk Management Plan

Why do we have a CRMP?


We work hard to identify and assess all foreseeable risks which our communities might face – from house fires and road traffic collisions, through to flooding and terrorism.  
 

We use this information to shape our priorities and Service Delivery Model – how we use the resources we have to reduce risk and vulnerability in our communities.

Our planning looks ahead three years and factors in the views and needs of our communities, our staff and the many other organisations with which we work.

But it’s about much more than responding to 999 calls and emergencies. Our prevention and protection activities are also key to making our communities safer, whether that’s at home, on the roads or in buildings where people work, live or visit.

Find out more about our Community Risk Management Plan

How we're run

The West Midlands Fire and Rescue Authority

West Midlands Fire Service is governed by a fire authority made up of 15 councillors representing our local councils. They are also joined by a West Midlands Police and Crime Commissioner representative and two co-opted Members. 

There are four decision-making committees and two advisory panels/forums, in addition to the full Fire Authority, that aid in either decision making or advisory capacities. The list of the committees and their terms of reference can be found here: Committees and their terms of reference

A full list of the councillors, as well as the public meetings and documents relating to fire authority governance, can be found on our Committee Management Information Service system.

WMFS Authority Meeting with Chair, CFO and DCFO present

Our leadership team

We call them our 'Strategic Enabling Team'

Our Chief Fire Officer, Phil Loach, leads what we call, our Strategic Enabling Team (SET). These ‘directors’ of our service and strategic leads oversee the shape and direction of the brigade, and that we’re meeting our legal responsibilities.

SET consists of managers from across the organisation ranging in areas from Emergency Response to Communications and Finance.

Our fire stations

We have 38 fire stations across the West Midlands. We split them up by Birmingham North, Birmingham South, Black Country North, Black Country South and Coventry and Solihull.

We believe you should be able to contact your community fire stations directly, so their address, telephone number and social media accounts are listed. Just use the buttons to pick the area the station you want is in! Don’t worry, you can scroll up and down and see all our stations on that same page!

West Midlands Fire Service Headquarters
Our headquarters
  • West Midlands Fire Service Headquarters
Go to Birmingham North Fire Stations
Birmingham North
  • Aston
  • Erdington
  • Handsworth
  • Ladywood
  • Perry Barr
  • Sutton Coldfield
  • Ward End
Go to Birmingham South Fire Stations
Birmingham South
  • Billesley
  • Bournbrook
  • Hay Mills
  • Highgate
  • Kings Norton
  • Northfield
  • Sheldon
  • Woodgate Valley
Go to Black Country North Fire Stations
Black Country North
  • Aldridge
  • Bilston
  • Bloxwich
  • Fallings Park
  • Tettenhall
  • Walsall
  • Wednesbury
  • Willenhall
  • Wolverhampton
Go to Black Country South Fire Stations
Black Country South
  • Brierley Hill
  • Dudley
  • Haden Cross
  • Oldbury
  • Smethwick
  • Stourbridge
  • Tipton
  • West Bromwich
Go to Birmingham South Stations
Coventry and Solihull
  • Bickenhill
  • Binley
  • Canley
  • Coventry
  • Foleshill
  • Solihull

What we publish

We publish a lot of information and documents to ensure we are transparent and open about how we operate. Our documents section contains all of the our publications and information which is released and categorised in line with guidance from the Information Commissioner’s Office publication scheme.

Our freedom of information section holds all our published information requests we receive, you can also make a new request for information if what you want isn’t already published.

If you or someone you represent requires an incident report, sometimes called a fire report, we can provide this. Typically it’s used by insurance companies. Dependant on the type of information required, there is sometimes a charge for this information.

Finally, for details around our procurement and contracts procedures and you can find this on our site as well.

View our documents and publications

Freedom of Information

Incident (Fire) Reports

Procurement and Contracts