Effective performance management is a core element to the achievement of our key priorities and enables us to provide high quality services. As a continuously improving organisation we aim to provide a service that is efficient, effective, economical and represents value for money.
Our performance is assessed annually by the Audit Commission as part of the Comprehensive Area Assessment framework. For 2008/2009 we were judged by the Commission to be an organisation that “performs well” and “exceeds minimum requirements”. The full findings of the Audit Commission are detailed within our Organisational Assessment report. To view this report please follow the Comprehensive Area Assessment link on the left.
A library of the Best Value Reviews and other reports and audits undertaken in support of continuous improvement is maintained by the Service. For further information contact the Strategic Planning, Improvement & Risk Team 0121 380 6680, or by email:
_strategicplanningimprovement&riskteam@wmfs.net
Our three year Corporate Strategy sets out our priorities and key drivers for the period 2009 -2012.
Our Annual Service Plan outlines how we will make West Midlands safer over the coming year.
Our Annual Report demonstrates the work we have undertaken during the financial year 2008/2009.
Our Environmental Strategy outlines our approach on how we intend to play a significant role in helping our communities by taking action on climate change.
Our Disability Equality Scheme, Gender Equality Scheme and Race Equality Scheme detail our dedication to embedding equality of opportunity, equitable treatment and dignity into our working environment.
To view any of these documents and for more details follow the links on the left.
