Effective performance management is a core element to the achievement of our key priorities and enables us to provide high quality services. As a continuously improving organisation we aim to provide a service that is efficient, effective, economical and represents value for money.
In May 2010 the Comprehensive Area Assessment Framework was abolished. This framework was used by the Audit Commission to assess the performance of all public bodies, including West Midlands Fire Service. Prior to abolition , the majority of work to assess our performance for the Financial Year 2009/2010 had been undertaken. The key findings are captured in our Annual Audit Letter 2009/10 and a link to this document is provided below.
External assessment is important as it provides an independent assurance to the public in respect of our performance. For more information on how we will be assessed in the future please click on the External Assessment link on the left.
A library of the Best Value Reviews and other reports and audits undertaken in support of continuous improvement is maintained by the Service. For further information contact the Strategic Planning, Improvement & Risk Team 0121 380 6680, or by email:
_strategicplanningimprovement&riskteam@wmfs.net
The Plan sets out our priorities and key drivers for the period 2011 -2015.
Our Report demonstrates the work we have undertaken during the financial year 2010/2011.
Our Environmental Strategy outlines our approach on how we intend to play a significant role in helping our communities by taking action on climate change.
Our Gender Equality Scheme details our dedication to embedding equality of opportunity, equitable treatment and dignity into our working environment.
Our Annual Audit letter summarises the findings from external audit work for 2009/2010.
To view any of these documents and for more details follow the links on the left.
