Our Performance
Effective performance management is a core element to the achievement of our key priorities and enables us to provide high quality services. As a continuously improving organisation we aim to provide a service that is efficient, effective, economical and represents value for money.
Our performance is assessed annually by the Audit Commission. For 2006/2007 our overall performance was scored as “good” and “improving well”. For further information regarding this assessment please follow the link on the left to Comprehensive Performance Assessment.
A library of the Best Value Reviews and other reports and audits undertaken in support of continuous improvement is maintained by the Performance Assessment and Improvement Team. For further information contact the Performance Assessment and Improvement Team on 0121 380 6650, or by email: _performanceimprovement@wmfs.net.
Our three year Corporate Strategy sets out our priorities and key drivers for the period 2008 -2011.
Our Annual Service Plan outlines how we will make West Midlands Safer over the coming year.
Our Annual Report demonstrates the work we have undertaken during the financial year 2007/2008.
Our Environmental Strategy outlines our approach on how we intend to play a significant role in helping our communities by taking action on climate change.
Our Disability Equality Scheme, Gender Equality Scheme and Race Equality Scheme detail our dedication to embedding equality of opportunity, equitable treatment and dignity into our working environment.
To view any of these documents and for more details follow the links on the left.
